When will I receive my order? (Domestic)

・If you place an order by 14:00 on the same day, it will be shipped on the same day.

・Purchases after the above time will be shipped the next day and will arrive in 1-2 days.

・We are closed on Saturdays, Sundays, and holidays, so we will ship as soon as it is a business day.

Can I cancel?

・Cancellation is possible from 10:00 to 14:00 on the day of the order (weekdays).

・Cancellation after shipment is not possible.

・After the product arrives, the customer will be responsible for shipping the product, and after confirmation, the product price will be refunded.

I have not received an email after placing an order.

・Please register shop@neup01y.com , remove the same email address from the rejection setting, and then contact us using the inquiry form .

・For information on how to cancel PC mail rejection settings , please contact your mobile carrier. Or please let us know your e-mail address that can receive it. I will send it again. Also, please contact us if you do not receive an order confirmation e-mail if you have entered your e-mail address incorrectly.

*Please check your mailbox as it may have been received as spam .

I don't see a tracking number.

・Items will be shipped by mail. It may take some time for the shipping notification to be reflected in the postal system, so please wait for a while until it is reflected. Also, if there is a problem with the link, please enter the tracking number on the Japan Post tracking screen and check it.

Commodity does not reach.

There are items that cannot be delivered due to incomplete addresses or names, or returns due to long-term absence. In that case, we will process the return of the product price.

I am very sorry about the shipping fee, but I have sent it, so I have received it. Thank you very much.

Also, if you refuse to receive the above PC mail or if there is an error in the e-mail address, you will not receive a shipping notification or a refund processing notification. note that.

If you have any questions, please contact us using the inquiry form .

Can you issue a receipt/statement of delivery?

・Issued by e-mail in PDF format.

Please fill in the necessary information and contact us using the inquiry form .

*Additional postage and handling fees will be charged for mailing.

Can you ship overseas?

We accept shipping via international mail. Depending on the situation, there may be delays or delivery may not be possible. Click here for information on each country. Delivery is by e-packet to Asia and EMS to America.

Regarding purchases from overseas.

We cannot accept returns, size changes, cancellations after shipment, or refunds for purchases made overseas, unless various conditions are met. note that.

FAQ - [ GH05T ]

Transparent three-dimensional etiquette mask

How to assemble the transparent three-dimensional mask GH05T?

・Please see YouTube from the URL below, the video at the bottom of the product page, or the QR code on the package.

how to assemble

How to wear

Check after assembly

What should I use for the string?

・Purchase your favorite elastic string or string with a thickness of 3.5 mm or less separately. I think that it is easy to adjust the length of the string if it is 80 cm.

How to wear

Can it be washed and used?

・Can be washed and used many times.

・Wash while assembled.

・Because it is made of the same material as a plastic bottle, please use it after using water or dishwashing detergent and drying it well.

・Alcohol can also be used, but if the smell makes you feel sick, please refrain from using it.

Do not cut open.

・Because the GH05T transparent 3D mask is mass-produced, it may be difficult to assemble due to shallow cuts depending on the lot.

・Please do not force it into place.

(If you try the above and find it difficult to assemble, we will exchange it, so please contact us at the email below.)

please note

・If it sticks to your nose, fold the center after assembly and adjust the height.

・It is not a mask that completely covers the face.

・Adjust the string so that it is placed lightly on your face. Do not press it against your face.

・The spacer touches the cheek very little, but if you sweat, please wipe your skin frequently.

・Should this disagree with your skin, discontinue use immediately.

□The photos and sizes are clearly stated on the product detail page , so please select the most appropriate size before purchasing.

How to build Gh05T

FAQ - Watch Easel, GamePad Stand, Gadget Stand

paper stand


・Cut off the joints with a cutter and fold along the folding lines before use.

About compatible models

・Watch stand

[Compatible watch] You can use it with a watch that has an adjustable strap.

・GamePad Stand

[Compatible Gadgets]
PS controller / Xbox controller / Switch PRO controller etc.

・Gadget Stand

[Compatible Gadgets]

(1) iPad* / TABLET 5 Generation - higher ( mini-11 inch )

(2) i Phone* SE - Pro MAX+CASE / Android

(3) AirPods + Pro

(4) Apple Watch* Series 1 - 7 higher

*Please use in a flat and stable place. *Please refrain from using in places with high humidity. *Please cut off with a cutter before use.

please note

・Because it is a paper product, please use it in a dry place.

・It may gradually warp due to humidity and weight.

・If it is warped, instead of undoing it by hand, it may return if it is placed under a heavy book for a while while drying.

FAQ - AN+i

AN+i Protection Mask

About size.

・One size fits all and can be used by both men and women.

・As shown in the figure on the product page, measure with your finger to make sure it can be worn before purchasing.

・Pass the strap belt through the buckle, adjust it within the movable range, and wear it.

About the fitting method.

・Return the warp and fold it several times so that it fits your face.

・Bend the nose fin downward and attach it by pressing against it.

Can it be washed and used?

・Can be washed and used many times.

・Use water or dishwashing detergent and dry thoroughly before using.

・Alcohol can also be used, but if the smell makes you feel sick, please refrain from using it.