Shipping policy

About product delivery/Japan

Please contact us from the inquiry contact form.

Shipment is shipped the next day after the order date (Except for the day of the reception on the day of the reception, excluding weekends and holidays).

If there is a shortage or delay, we will guide you immediately.
It will be delivered by Yu -Pack and Yu -Packet of Japan Post.

We cannot accept different delivery destinations for each product.
Sorry to trouble you, but please order for the delivery destination.

 

[Home delivery method/Japan]

Free shipping in Japan.

Shipping method;Japan Post/Yu Packet
Desired date and time specification (✗) Product tracking (〇) guarantee (〇)✗)

 

[Home delivery method/outside Japan

Delivery method; International mail
Desired date and time specification (✗) Product tracking (〇) guarantee (〇)✗)

Some areas cannot be delivered due to restrictions on international postal services due to the influence of the new colon virus. In that case, we may cancel after ordering. https://www.post.japanpost.jp/int/information/overview_en.html

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* If your luggage does not fit in the post, you will be taken home and an absent vote will be posted.
* Please note that we can not guarantee any accidents, losses, and deterioration of quality due to Yu -Packet Delivery in our shop.
* It will be delivered to your home post. Please be sure to check the nameplate and lock the post.

[Delivery company when the luggage storage period has passed]
If the product is returned to our shop due to cancellation, out of communication, refusal to receive, or long -term absence, etc., it will not be received from the shipping to the storage period of the delivery company (shipment period), will be shipped from our shop. We will request the shipping fee when you are given the shipping cost when you return it to our shop. The shipping cost for return varies depending on the delivery area and may be expensive. Even if you are free shipping, you will receive a round trip shipping fee.

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・ Business hours 8: 00-17: 00

Closed on weekends and holidays

* Orders at the time of closed will be sent orders on the next business day.

Shipping agency
Wonder Friends Abeno Co., Ltd.
1-1-10 Asahi-cho, Abeno-ku, Osaka 545-0051 Takezawa Building 4F