Refund policy

[Cancellation/Return/Domestic in Japan]

Even if we receive a request for change or cancellation before shipment, it may be shipped depending on the timing. Cancellations cannot be accepted once the order has been shipped.

About returns

Please note that regardless of the preceding paragraph, the following products cannot be canceled or returned.

1. Products used
2. Products that have passed 8 days or more after the arrival of the product
3.Products that have been scratched or soiled by the customer
4. Products without packages (bags/cases)
5. Products that have been processed for customers, such as custom-made products and products with names
6.Other products that clearly state that they cannot be returned on the product introduction page.

Please bear the shipping cost for returning the product. (Refunds will be made according to the payment method within 3 business days after the returned item arrives. (Shipping charges cannot be refunded.)

*We cannot accept returns or refunds for purchases made from overseas, unless various conditions are met. note that.